Do your products on your website cost the same as they do when listed on eBay?
No. The eBay marketplace benefits customers because eBay’s policies provide [...]
Do you ship outside the US/Canada?
No. Export/import laws are complex, with excessive paperwork and duties/fees [...]
How are your shipping costs determined?
We frequently review our packaging and shipping methods, and update [...]
Why do you perform a drop test on your products?
Our first product releases only had warranty returns when the [...]
Where are HighPowerOptics products made?
If the product says ‘Made in the USA’, then it [...]
Why do you supply multiple labels?
We provide extra labels to enable folks to use the [...]
Are the turret labels durable?
Yes, they are resistant to water, temperature changes and ultraviolet [...]
I can’t find my Swarovski keyring tool. How do I remove the BT turret coupling?
A 3/8" nylon washer and an M4 screw can be [...]
What is the return rate for Alignment Tools?
The overall return rate is less than 1%, including both [...]
The double stick tape on the back of the substrate has gotten dirty and will no longer stick to the scope objective bell. How do I replace the tape?
Peel off the tape and remove the residue adhesive from [...]